CONDITIONS OF PARTICIPATION

Enrolment

In order to enrol the form must be filled and sent by post or e-mail to the head office in Pisa, with proof of the advance payment.
For the enrolment of students under the age of eighteen written authorization from the parents is required.
Advance payment is a payment of part of the total amount of the course to confirm enrolment. The advance payment is 30% of the total amount.
On receipt of the advance payment the secretary in Pisa will confirm the enrolment and at the same time send the accommodation details.
Students needing a Visa are required to follow a different procedure (Visa for purposes of study).

Payments

Together with the application form, students have to send proof of the advance payment; the balance has to be done before arrival or, at the latest, on the first day of the course
Bank transfer and Credit card payments as well as International Post Money Order and cash are accepted.
Our bank details are:

Istituto Linguistico Mediterraneo sas
Banca Intesa Sanpaolo – Corso Italia, 2
IBAN: IT54 G030 6914 0101 0000 0002 216
BIC: CBCITITMM
Any bank charges must be paid directly to the school.

The lessons

Each lesson consists in 45 minutes both in Pisa and in Viareggio.

Lessons take place from Monday to Friday and do not take place on public holidays (see our web site calendar). Lessons missed for holidays will be compensated by small trips or other free activities. Private lessons will be made up.
The absolute beginners in Italian must begin their course on the dates indicated on the course calendar.
If the number of enrollments makes it necessary, the lessons will be held in the afternoon.
In the rare case that, after the entry test, there is only one student in a group, the 4 group lessons will be converted into 2 hours individual lessons.
The minimum number of students for each group course is 4 people and the maximum number is 12 people.
If in a group there are only 2 or 3 students the 4 group lessons will be reduced by 1 lesson (3 lessons instead of 4) in consideration of the fact that lessons in such small groups are more intensive.
The school reserves the right to turn GB classes into MI classes with three individual lessons per week in case that the number of group students is less than three.

Cancellation

If a cancellation is communicated prior to 21 days before the starting course date, the advance payment will be refunded minus bank or postal charges and the enrollment fee. If it is communicated less than 21 days before, the advance payment will be withheld.
Once the course has begun, no refund is made, either for irregular attendance of lessons, or for abandonment of the course. If the course is abandoned for reasons beyond the control of the student, a voucher will be provided to be used within 12 months.
No reductions or refunds apply in case of late arrivals, early departures or missed lessons.
In case of cancellation due to Visa refusal, please ask for our special conditions of cancellation.

Students are expected to behave correctly towards teachers and other students. The school reserves the right to temporarily or permanently remove the students who disturb the lessons. In this case, no refund is due for missed lessons.

Visa for study purposes

If you need a Visa to study in Italy we recommend you contact the nearest Italian Embassy or Consulate to enquire about eligibility and requirements and check www.esteri.it/visti/
For the enrollment, as soon as we receive the booking and the evidence of payment of the total tuition fee, we will send an enrolment certificate, the invoice and all specific documentation necessary for a Visa.
If the student does not obtain the visa, he/she must inform the school in writing, enclosing a document that testifies the refusal (Refusal Letter in original). In this case the school will refund the entire sum paid for the course, after deduction of postal or bank charges, minus the enrollment fee.
After the issue of the documentation, it is no longer possible to obtain a cancellation without the Official Refusal Letter from Italian Visa Office. 
Once the visa has been obtained in the event of non-attendance of the course a refund will not be given.

In the case of serious, demonstrated reasons of a student unable to attend the course it is possible to have a voucher.
Expenses for sending the documents by courier or express post must be covered by the student.

Accommodation

The school books accommodation on behalf of the students but it is not responsible for the relations between student and owner.
If the student decides to change accommodation, he/she must inform the school at least 2 weeks in advance. These two weeks must in any case be paid.
The costs of any damage caused to the accommodation must be reimbursed directly to the owner.
In the accommodation booked by the school, students must behave in such a way as not to disturb neighbors or any co-tenants.
The booking of the accommodation is strictly for students and the presence of guests must be negotiated directly with the school.

Insurance

Students are covered by insurance only inside the school. We therefore advise students to take out insurance before leaving their country of origin.

Policy on Privacy

Your personal data will be processed exclusively for the purpose to process the
application, to inform you about our study programs and to send periodical
communications and promotions effected by ILM.

We wish to inform you that your Personal Data sent with a request of informations and/or
with the request of booking or the subscription of our newsletter will involve the processing
of your personal data in accordance with Art. 13 Decree Law 196/2003.

The ILM – Istituto linguistico Mediterraneo keeps your personal information in full respect
for your rights and in compliance with the security measures provided by law.
Conferring the aforesaid data and acquiring consent is obligatory for the transmission of
your Personal Data, newsletter subscription, booking request and information request and
the relevant processing of your personal data received in this manner.
The data will be processed with both digital mediums and on paper, and will be saved and
archived on file in our head office in Via Battisti 3, Pisa, Italy.

The data will not be shared with third parties.

You are entitled at any time to exercise your rights in regard to the data processing Owner,
in accordance with Art. 7 of Decree Law 196/2003, that is, you can request confirmation of
the existence or not of personal data concerning yourself, even if not yet recorded, and
communication of said data in intelligible form.

You are also entitled to request updating, rectification and supplementation of the data.

You are also entitled to oppose, either wholly or in part, for legitimate reasons, the processing of the personal data concerning yourself, even if pertinent to the purpose for which they have been collected, and to oppose the processing of personal data concerning yourself for the purpose of sending advertising material or direct sale, or for carrying out market research of commercial communication.

The data processing Owner is ILM – Istituto linguistico Mediterraneo sas

Processing of your personal data (Data, Photo and video)

Your data will be handled and processed according to the GDPR standard. 2016/679

 

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